Digital Trends for 2015 | Digital Marketing

Simon Morris writes:

More than 6,000 mar­ket­ing, and ecom­merce pro­fes­sion­als around the world took part in this year’s Dig­i­tal Trends sur­vey, which has been by far our largest response since we launched this annual survey in 2012. Thanks to all of the con­trib­u­tors who took the time to provide their per­spec­tive. I’m pleased to say the 2015 Dig­i­tal Trends report is avail­able now to download.

I can't wait to dig into this report and green some insight on what marketers are seeing.  I suggest downloading and perusing yourself.  

Per­son­ally, what makes this report inter­est­ing to me, is not just the trends but the insight into how a com­pany needs to adapt to cap­i­talise on these new trends. Two aspects are key here: Strat­egy & Cul­ture. As seen with the emergence of cus­tomer expe­ri­ence as an over­ar­ch­ing dri­ver, we aren’t talk­ing about small shifts in your mar­ket­ing organ­i­sa­tion, but the con­scious deci­sion to develop and align your activ­i­ties with the goal of cus­tomer expe­ri­ence at the heart. How­ever, strat­egy change with­out cul­ture change is inef­fec­tive, to quote Peter Ducker ‘Cul­ture eats strat­egy for break­fast’.

These are concepts I have been writing about the last few days here and here.  Adapting to the "mobile first" shift in the consumers, organizations have to change their culture and structure.  The companies that will be successful in the next 5 years will be ones that adapt to these changes in their organizations, to put the customer first and align the organization around customer experiences instead of functional duties.

Source: http://blogs.adobe.com/digitaleurope/perso...