My main complaint with the Surface Pro is the incredibly lackluster battery life.
This is what happens when a company is more concerned with holding onto what they have instead of innovating forward. Sure you will make people mad, but they will come with you if you lead the way. Microsoft at this point is not innovating on their most important product, they are trying to maintain their market share. There is 1 competitor. They should have learned they got to where they were because Apple stood still and Microsoft passed them up. We are in the middle of seeing Microsoft standing still while Apple passes them back up. Very interesting how organizations can't innovate when they have a big lead.